04.04.00
SunTel Services Implements
New Millennium Communications for Smart-Detroit
Detroit (April 4, 2000) -- Today, as part of the opening
of Smart-Detroit ,
SunTel Services demonstrated the advanced, integrated voice,
data, and video communications systems required for success
in the new millennium. A partnership with Capstone Advisors, Qwest
Communications , and WorkPlace Interiors, a Steelcase
Dealer, Smart-Detroit is the first integrated office and
conference center in Michigan. Tenants in the Penobscot and
First National buildings, as well as other companies in the
downtown area will be able to learn about the latest integrated
communications systems and experience the benefits by using
the conference center.
SunTel Services' role in the partnership was to provide
the voice, data, and video communications systems to make
the Center work, connecting to the outside world over Qwest's
advanced network, and blending in to the office landscape
provided by WorkPlace Interiors.
SunTel Service, in turn, partnered with many of their suppliers
to implement the most up-to-date network capabilities:
The heart of the network is a Mitel SX-2000
PBX working with a stacked Cisco 3548
10/100 megabit switch. Together, they provide facilities
at each wall jack for computer integrated telephony (CTI),
high-speed connection to the Internet and video conferencing
over both ISDN and Internet Protocol (IP). · Mitel's
One Point Messenger delivers unified voice, fax, and email
messaging to Smart-Detroit partners. Messages, regardless
of their form, can be accessed from a phone, a networked
PC, or from a standard web browser over the Internet. · Check
Point Software Technologies' Firewall-1 and Floodgate
software running on a Nokia 330 firewall manage the connection
to the Internet and provide one end of Virtual Private Network
(VPN) connection for Smart-Detroit partners. Internet content
is filtered by Websense to assure it is business related. · Four
different products from PictureTel provide
integrated voice, data, and video conferencing for the different
environments within the Center. The systems provide global
connectivity over traditional ISDN lines and advanced IP
connectivity over the Internet. · Document cameras
from Video Labs enable transmission of specific content during
a videoconference. · Advanced management software
from Telemate.net reports
on detailed telephone and Internet usage by user for each
Smart-Detroit partner. · Nordex Enhanced Category
5 Cable and B-line network cabinets provided by Anicom and
installed by Phoenix Services assure high-speed certification
and flexibility to handle the next generation of communication
protocols.
Integrated together, these systems demonstrate a model environment
that addresses two of the most critical requirements of 21st
century business -- leveraging the Internet and creatively
solving the communications needs of people in separate locations.
"Providing technology from industry leading suppliers like
Cisco, Mitel, PictureTel, Checkpoint, Nokia and
the others we have assembled here assures that Smart-Detroit
will be the vanguard of new eTechnology" said Gary Jackson,
President of SunTel Services. "We have established our Detroit
office in Smart-Detroit, and when others see what we have
to offer, it will become the 'place to be' in the metro area"
Smart-Detroit is now in full operation, and businesses can
arrange to experience tomorrow's communications today by
calling SunTel Services at 313-237-6220 or sending an email
to info@suntel.com
FOR IMMEDIATE RELEASE
Hubbs Grimm, VP Marketing
SunTel Services
248-276-2642
hubbsgrimm@suntel.com
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